Support / esentis

App Support

01 / Report

Reporting a problem

To help us resolve an issue quickly, please include:

  • The app name and version (usually found in its settings).
  • Your device model and operating system version.
  • What happened, what you expected, and the steps to reproduce it.
  • Screenshots or a screen recording, if possible.

Feature suggestions and general feedback are welcome at the same address.

02 / Purchases

Purchases and refunds

Restoring purchases. If an app offers in-app purchases or subscriptions, use its Restore Purchases option while signed in with the same Apple ID or Google account used for the original purchase.

Subscriptions. Subscriptions are managed and cancelled through your App Store or Google Play account settings, not inside the app.

Refunds. Payments are processed by the app store, so refunds are handled by the store directly. For App Store purchases, visit reportaproblem.apple.com. For Google Play purchases, use the Google Play refund page.

03 / Data

Privacy and your data

Read how information is handled in the Privacy Policy. To request access to, correction of, or deletion of your data or account, follow the steps in the account and data requests section. This works even if the app is no longer installed.

04 / Contact

Contact esentis

esentis
Operated by George Leonidis
Thessaloniki, Greece

Support and feedback: info@esentis.dev